Information We Collect

We may collect the following types of personal information:

•  Name, contact number, email address, billing and shipping addresses.
• Payment details (processed securely through third-party payment gateways; we do not store full card information).
•  Account information such as login credentials if you create an account.
• Browsing data such as IP address, device type, browser type, cookies, and site usage patterns.

How We Use Your Information

Your information is used to:
Process and deliver your orders.

• Provide customer support and respond to inquiries.
•  Send order confirmations, shipping updates, and promotional offers (with your consent).
• Improve our website, services, and user experience.
• Prevent fraud, ensure security, and comply with legal obligations.

Sharing of Information

We do not sell or rent your personal information. We may share data only with:

• Trusted service providers (such as payment processors, courier partners, and IT support) who require access to perform their services.
• Legal authorities, if required by law or to protect against fraud and misuse.

Cookies & Tracking

• Our website uses cookies to enhance user experience, remember preferences, and analyse website performance.
• You may manage or disable cookies through your browser settings, but certain features may not function properly.
• Customers can track their shipments online at any time.

Data Security

• We use industry-standard security measures, including SSL encryption, to protect your personal data.
•  While we strive to safeguard your information, no method of electronic transmission is 100% secure.

Your Rights

You have the right to:

• Access, update, or delete your personal information.
• Opt out of marketing communications at any time.
• Request details of how your data is used.

To exercise these rights, please contact us at sales@giorgiopilano.com.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

Updates to Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with the “Last Updated” date mentioned clearly.

Contact Us

For questions or concerns regarding this Privacy Policy or how we handle your data, please contact us:

📧 sales@giorgiopilano.com

✨ Your trust is our priority. At Giorgio Pilano, we ensure that your personal information is handled with care, transparency, and responsibility.