Order Processing

• Orders are usually processed within 2–3 business daysafter payment confirmation.
• Customized, engraved, or made-to-order jewellery may require additional processing time (typically 7–14 business days).
• Customers will be notified via email/SMS once the order is shipped.

Shipping Within India

• We offer free insured shippingon all orders across India.
• Delivery timelines typically range between 7–10 business days, depending on the location.
• Shipments are fully insured until delivery and require signature/OTP verificationupon receipt.

International Shipping

• International orders are shipped via reputed courier partners.
• Delivery timelines range from 3–4 weeks, depending on destination and customs clearance.
• Shipping charges, import duties, and taxes (if any) must be borne by the customer.
• International shipments are fully insured until delivery.

Tracking & Notifications

• A tracking IDwill be shared via email/SMS once the order is dispatched.
• Customers can track their shipments online at any time.

Shipping Restrictions

• We do not ship to P.O. Boxes, APO/FPO addresses.
•  Certain regions may be excluded due to courier restrictions or legal regulations.

Delays

• While we work with trusted logistics partners, Giorgio Pilano is not liablefor delays caused by unforeseen circumstances such as weather disruptions, strikes, customs delays, or natural calamities.

Note

Giorgio Pilano reserves the right to modify or update this Shipping Policy at any time without prior notice. The policy applicable will be the one in effect at the time of your purchase.